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We can see the equipment details, alerts, and current work all in one place before we send someone to the site. It gives us a much clearer idea of what's going on and helps us decide what to do next.
AI Field Service Platform
Better Context
for Better
Field Decisions
A platform that brings asset information, service history, and technician details together, helping teams prioritize field work while keeping important decisions with people.
Asset context
Telemetry, history and site records in one view.
Technician enablement
Evidence-linked procedures for the field.
Human approved
Safety, judgment and site approval stay first.
01 · Platform
Field Service
Platform overviewBuilt Beyond
Built Beyond
Work Orders
Nexfield connects asset condition, service evidence, technician workflows, and expert review in one operating model. Its recommendations help teams plan and prioritize work without replacing inspections or maintenance procedures.
- 2024
- Founded in April
- 2
- SL & USA entities
- 100%
- Human-approved work
02 · Problem & model
Real-world problemContext is split.
Context is split.
The crew still decides.
The gap
- Asset telemetry and maintenance history are separated
- Technicians receive incomplete fault context
- Reactive maintenance increases downtime and travel
- Remote experts cannot easily review field evidence
- Connectivity may be limited at industrial sites
- Automated actions can conflict with safety procedures
The operating model
- Asset and site registry
- Condition and anomaly indicator views
- Work-order prioritization
- Evidence-linked technician assistance
- Remote expert collaboration
- Human-approved dispatch and maintenance workflow
03 · Capabilities
Platform capabilitiesAsset context to
Asset context to
controlled work.
Industrial asset context
- Asset, site and ownership records
- Telemetry and alarm history
- Maintenance and inspection records
- Parts, documents and criticality
Service intelligence engine
- Condition indicator generation
- Event and history correlation
- Work-priority recommendations
- Uncertainty and exception states
Technician workspace
- Assigned work orders
- Asset history and procedures
- Mobile evidence capture
- Checklist, completion and escalation
Remote operations support
- Live or uploaded field evidence
- Expert review and annotations
- Suggested diagnostic steps
- Parts, skill and approval history
Field operations dashboard
- Open and prioritized work
- Asset and site condition
- Technician allocation
- Progress and safety exceptions
04 · Intelligence
Technical diagramApproved inputs.
Approved inputs.
Responsible review.
Approved information enters the platform, is organized, and reaches the right person. It helps teams understand the situation and decide what to do next. Safety rules, technician experience, and site approval stay in place.
01
Assets & Service Signals
Approved telemetry, alarms, inspections and work orders.
02
Context Assembly
History, parts and site context organized for review.
03
Condition Intelligence
Explainable indicators, not guaranteed fault prediction.
04
Work Recommendation
Priority suggestions for planning and dispatch.
05
Technician Decision
A responsible user reviews, approves or escalates.
05 · Dashboard
Field operations dashboardCoordinate work
with evidence in view.
Safety status, asset criticality, evidence, work ownership, technician readiness and approval state stay visible throughout the service workflow. Representation only. No autonomous dispatch or repair.
Field operations
Plant 04 · evidence-linked coordination
12
Open work
3
P1 review
8
Technicians
2
Safety holds
Prioritized work
| Order | Asset / site | Priority | Owner | Safety |
|---|---|---|---|---|
WO-1842 Review | Feed pump P-12 Unit 4 | P1 | R. Perera | LOTO |
WO-1847 Dispatch | Compressor C-04 Utilities | P2 | J. Cole | Permit |
WO-1851 In field | Cooling tower T-2 Plant 04 | P2 | A. Silva | Approved |
WO-1855 Queued | Blower B-09 Unit 2 | P3 | Unassigned | Clear |
Asset condition
- Cooling tower T-2High criticalityWatch
- Compressor C-04High criticalityElevated
- Feed pump P-12Medium criticalityAttention
- Blower B-09Low criticalityStable
Operational exception
Site uplink limited. Field evidence is queued for expert review. No automated action is taken.
06 · Teams
Who it servesBuilt for
Built for
Field operations.
Industrial plants & utilities
Operations teams
Prioritize open work with shared asset and alarm context.
Technicians & dispatch
Field service
Arrive with history, procedures and escalation paths in hand.
Maintenance & EAM
Reliability leaders
Keep recommendations subordinate to inspection and site approval.
07 · Field notes
Field notesVoices from
Voices from
the operating floor.
Notes from fieldwork, not ratings.
Dispatch log · illustrative
Human review only
FN-02Unit 2 · Mobile crew
J. IsabellaField technician
We have the work history and checklists with us when we are on site. Even when the connection drops, our information is saved until it comes back. Most importantly, we are still the ones making the decisions.
FN-03Remote desk · Reliability
M. AndrewsMaintenance engineer
The priority information helps me explain the work clearly to the team. We still make the final decisions on site and follow the required safety steps. That is exactly how we want to work.
08 · Shift Spark
Live idea generatorLive
Type a situation. Watch ideas appear.
Shift Spark is a real-time brief for field work. Describe what is happening and it composes ideas for context, crew questions, and what must stay with people.
Start typing, or pick a starter. Ideas compose as the situation takes shape.
09 · Plans
Subscription & licensingScale by assets, sites
Scale by assets, sites
or technicians.
Sites
Start with the essentials
$0
- Asset and site registry
- Telemetry and alarm history
- Work-order progress tracking
- Safety and approval states
Operations
For active field operations
$199
- Everything in Sites
- Condition and anomaly indicators
- Evidence-linked technician workspace
- Remote expert collaboration
- Usage-based telemetry processing
Enterprise
Built for complex deployments
Custom
- Everything in Operations
- Advanced maintenance intelligence
- API access
- Private or edge deployment options
10 · FAQ
FAQQuestions before
the next dispatch.
Need a more specific answer?
Reach the Colombo or San Francisco office for licensing, integration scope, and controlled maintenance workflows.
11 · Contact
ContactTalk with
Talk with
NexField Innovations.
Founded April 2024 by Adhithya Ramanan. Reach the Colombo or San Francisco office for controlled maintenance workflows, licensing and integration scope.
ColomboNexField Innovations (Pvt) Ltd+94 70 175 8420San FranciscoNexField Innovations LLC+1 760 413 9891
Direct channels
- hello@nexfield.lk
- nexfield.lk
- Colombo 03 · San Francisco, CA
Prefer email? Write to hello@nexfield.lk or use the form with your request details.
Next step
Plan the next field decision.
Talk with NexField Innovations about controlled maintenance workflows. Try Shift Spark on a live situation, then decide what to do next with people still in control.
