Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
A unique account created for You to access Our Service or parts of Our Service.
An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy, refers to NexField Innovations LLC and NexField Innovations (Pvt) Ltd.
Small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
California, United States, and Sri Lanka.
Any device that can access the Service, such as a computer, a cell phone or a digital tablet.
Any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Refers to the Website (nexfield.lk).
Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform related services, or assist in usage analysis.
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Any individual who accesses or uses the Service.
Refers to nexfield.lk, accessible from nexfield.lk.
The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service. It includes IP addresses, browser type/version, visited pages, visit timestamps, duration on pages, unique device identifiers, operating system, and diagnostic telemetry.
When accessed via mobile device, unique device IDs, mobile OS, and mobile browser signatures may be collected automatically.
Use of Your Personal Data
The Company may use Personal Data for the following operational purposes:
Service Provision & Maintenance
To provide and maintain Our Service, including monitoring usage and platform reliability.
Account Management
To manage Your registration as a user of the Service and unlock role-based functionalities.
Contract Performance
Development, compliance and execution of purchase or service contracts entered with Us.
Direct Communication
Contact via email, phone, SMS or push notifications regarding security updates or operational notices.
Inquiries & Requests
To attend to, process and manage Your operational requests and support inquiries.
Business Transfers & Optimization
Evaluating corporate restructuring or conducting data analysis, trends, and experience improvements.
Sharing of Personal Data
We may share Your Personal Data with Service Providers (for analytics and contact delivery), for business transfers/acquisitions, with Affiliates (subject to this Privacy Policy), with other users (in public areas if any), or with Your explicit consent.
Text Messages Privacy Notice
Zero Third-Party SMS Sharing
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.
Consent to receive text messages is not a condition of any purchase or use of Our Service. If You consent to receive SMS from Us, You agree to receive text messages from Us related to:
- Customer care and support
- Account notifications and activity reminders
- Delivery notifications and status updates
- Authentication messages (OTP and passcodes)
- Security alerts & unusual login notifications
- Marketing offers and promotional content
Opt-Out & Help: Reply STOP to opt-out at any time. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Account Data
Retained for the duration of Account relationship + up to 24 months post-closure for dispute handling.
Support Data
Tickets, correspondence & chat transcripts retained up to 24 months for quality assurance and defense of claims.
Usage & Logs
Analytics cookies and server IP logs retained up to 24 months for security monitoring and troubleshooting.
Upon expiration of retention periods, data is securely deleted, removed from active processing, or permanently anonymized for statistical research.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices in Colombo, Sri Lanka (NexField Innovations (Pvt) Ltd, No. 14, 38th Lane, Bagatelle Road, Colombo 03) and San Francisco, United States (NexField Innovations LLC, 1201 Masonic Ave, San Francisco, CA 94117), and in any other places where the parties involved in the processing are located. This means information may be transferred to computers outside of Your jurisdiction where data protection laws may differ.
Where required by applicable law, international transfers of Personal Data are subject to appropriate safeguards, ensuring adequate controls and security for all transferred records.
Delete Your Personal Data
Your Deletion Rights
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information via account settings or by contacting us directly at hello@nexfield.lk.
Disclosure & Security of Personal Data
Disclosure Scenarios
Personal Data may be disclosed during corporate business transactions (mergers, asset sales), in response to law enforcement / public authorities requests, or to comply with legal obligations and defend Company rights.
Security Safeguards
The security of Your Personal Data is paramount to Us. While We implement commercially reasonable administrative and technical security measures to protect Your data, no transmission over the Internet or electronic storage system can be guaranteed as 100% secure.
Children's Privacy
Our Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.
If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us. If We become aware that Personal Information from anyone under 16 has been collected, We will promptly take steps to delete that information from Our servers.
Contact Us
Privacy Inquiries & Data Requests
If You have any questions, deletion requests, or concerns regarding this Privacy Policy or your personal data, contact Our privacy and legal team:
- Emailhello@nexfield.lk
- Websitenexfield.lk
- NexField Innovations (Pvt) LtdNo. 14, 38th Lane, Bagatelle Road, Colombo 03, Sri Lanka+94 70 175 8420
- NexField Innovations LLC1201 Masonic Ave, San Francisco, CA 94117, USA+1 760 413 9891